Frozt is a registered trademark of L&H Food Enterprise Pte Ltd.

Copyright © 2016 - 2020 by Frozt. All Rights Reserved.

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Privacy Policy

Privacy Policy for Frozt

If you require more information or have any questions about our Privacy Policy, feel free to email us at enquiries@lhfood.co.

 

We take our customers’ privacy seriously and will only collect and use personal information as outlined below.

Collection of Personal Information

L&H Food Enterprise Pte Ltd does not sell, share or trade customers’ personal information collected online with third parties.  Personal information collected on www.frozticepops.co will only be for internal use only.

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our website.

When ordering or registering at our website, we may collect personal information or other details to help you with your experience. These may include your:

  • Name

  • Organisation Name

  • Billing and Delivery Address

  • Credit Card Information

  • Email Address

  • Telephone Number

  • Mobile Number

 

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from L&H Food Enterprise Pte Ltd

  • To update you on the delivery of the product and for customer support purposes

  • To provide you with relevant product information

  • To process your orders and to provide you with the services and information offered through our website and which you request

  • Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

 

When you register as a user or enter your personal information on www.frozticepops.co, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe by using the unsubscribe function within the electronic marketing material or email us at enquiries@lhfood.co.

 

Security of Your Personal Information

L&H Food Enterprise Pte Ltd ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Restricting access to personal information

  • Maintaining technology products to prevent unauthorised computer access

  • Securely destroying your personal information when no longer needed for our record retention purposes

  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies. In exceptional circumstances, L&H Food Enterprise Pte Ltd may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. L&H Food Enterprise Pte Ltd is committed to complying with the Privacy Act and Personal Data Protection Act (PDPA). If you believe that your privacy has been breached, please contact us at enquiries@lhfood.co to resolve the issue.

 

Collection of Computer Data

By visiting our website, our servers will automatically record information that your browser sends. This data may include:

  • Your computer's IP address

  • Browser type

  • Webpage you were visiting before you came to our site

  • The pages within our website that you visit

  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

 

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

 

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

      • Help remember and process the items in the shopping cart.

      • Understand and save user's preferences for future visits.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

 

Google Analytics

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of www.frozticepops.co, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more details, please refer to Google’s Privacy Policy.

 

Retention and Deletion
We retain Personal Information for as long as useful or permitted to further the purposes of collection. You can request deletion of your Personal Information by sending an email to enquiries@lhfood.co. Remember, though, that even if you request deletion of your information, we may keep certain information for a time after your deletion request to comply with legal or recordkeeping requirements. Also, we may not always be able to delete all of your information because of technical or other constraints.

Changes to the Privacy Policy

L&H Food Enterprise Pte Ltd reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

L&H Food Enterprise Pte Ltd

+65 9008 8588

183 Jalan Pelikat

#B1-43

Singapore 537643